Service



Information request –
Replacement parts

via E-Mail to:

Product information

We offer you a live presentation of our perometers, the FigureCheck and industrial products without a service team member having to travel to you. You conveniently follow the demonstration on your computer screen and discuss with us your specific questions and requirements.

Please make your choice and tell us how you would like to be contacted:



All fields marked with an asterisk (*) are mandatory fields.

Hardware

Perometers built in 2007 and earlier use electronic components, some of which are no longer available. Please contact us if service is required for such systems.

Special proposition: European customers may ask for our low-cost special offers of new equipment in these cases.

Safety and Replacement parts

Models 400 T, 550 T and 400 NT/NTl use a balancer to compensate for the weight of the measurement frame. This balancer will be worn out after 5 years of operation. Due to safety reasons this part must then be replaced. Ask for advise via e-mail (see above) in this case. Also a security update of the Perometer software is mandatory. Please use our order form below.

Note: Systems not being updated as described must be put out of order.
Details of all safety advices are found in the Perometer Manual

Manual

Software support

Software updates for your Perometer can be easily ordered with the form below.